Podcasts

Episode #6, Managing Online Reviews, BONUS Pt. 4

ByMegan Kendrick July 5, 2017December 19, 2025

Tyler and Greg from The Brothers Pools Service and Repair share their strategy for online reviews, and how they used it to grow their new business.

Megan Kendrick

Megan Kendrick is the owner and editor-in-chief of SpaRetailer magazine. She has written about the hot tub industry since 2008.

ByDavid Carleton June 5, 2017December 19, 2025

Regardless of how you many reviews you’re getting now, I’m sure you have more satisfied customers who have only thought…

ByMegan Kendrick November 7, 2018December 19, 2025

Norm Coburn from New England Spas in the Boston metro has been attending the industry trade shows for 30+ years….

ByMegan Kendrick March 2, 2022February 1, 2026

Rick Harvey, director of sales (Pool Division) at KIK Consumer Product/Biolab Inc. is the current chair of the PHTA’s WAVE…

ByMegan Kendrick December 19, 2018December 19, 2025

Part 2 of Jeff’s journey to purchase Spring Dance Hot Tubs. Surprise — the deal actually gets done! But there…

ByMegan Kendrick December 13, 2023January 22, 2026

Mallory Bjekich-Wachowski has always had a passion for education, she just didn’t realize she’d be educating pool and spa professionals….

ByMegan Kendrick April 16, 2019December 19, 2025

Dan Friedman from The Hot Tub Store joins us on the podcast to talk about reviews. He was recently interviewed…

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