Hot Tub Backlog Survey
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Megan Kendrick is the owner and editor-in-chief of SpaRetailer magazine. She has written about the hot tub industry since 2008.
2020 has been a wild ride, to say the least — an insane emotional rollercoaster. I was hearing about record…
The coronavirus pandemic created a perfect storm in the hot tub industry — sales have skyrocketed, but so have lead times….
Southern Leisure Spas & Patio was supposed to be a pool supply store that grew into a pool remodeling and…
The pandemic has presented a range of unexpected challenges within the spa industry. For the chemical manufacturing side of the…
COVID has turned traditional customer service on its head. Due to the overwhelming surge in demand, everyday tasks such as…
Now that the pandemic is near its end, retailers and manufacturers are assessing what went wrong, what went right and what this experience will mean going forward.