David Isaacs, owner of Isaacs Pools and Spas in Johnson City, Tennessee, talks about taking over the family business. The company went from a “small time” pool builder in Elizabethton to now having two retail locations in Johnson City, one that houses its Hot Spring line and the its Bullfrog
Scott Clark has added four locations since he and his wife Shelley opened The Spa and Sauna Co. in Reno, for a total of five stores. But the last two stores he opened are more than 200 miles and a state away from his headquarters. Clark purchased an existing business
Justin Miller has a background unlike any other we’ve had on the podcast before — NASA, Apple, eBay and Comcast just to name a few. His focus on customer experience at those companies helped lead him and a partner to develop pHin, a water monitoring device for pools and hot tubs.
Dan Friedman from The Hot Tub Store joins us on the podcast to talk about reviews. He was recently interviewed for a story on Yelp, and we talk about that as well as Google reviews. Jeff and Dan’s stores both use Broadly to help them manage reviews, but there are
In the February/March issue of SpaRetailer, we outlined how the trucker shortage was impacting hot tub retailers. This week on The SpaRetailer Podcast we talk to a transportation expert about some of the issues facing that industry. Doug Punzel, president of Celtic Intermodal, has worked for more than three decades