Create a ‘Red Sink’
Every time I go into a spa store, my first thought is, “What sets this apart from all the other…
Keep ’Em Coming Back
From slowed parts production and raw material shortages to job market woes, hot tub customers are experiencing an increase in…
Employment Everywhere
The signs are everywhere. Now hiring. Help wanted. Bonuses for new hires. But spa retailers aren’t finding enough employees, despite…
Eye on the Prize
Employee awards have been a long-standing tradition in the business world. However, they can be a tricky undertaking. Every spa…
Hot Seats
After 11 years of racing for all three NASCAR National Series, Ryan Truex is still searching for his elusive first…
For the Love of Lucy
Lucy Belle McLaughlin was born with NKH or non-ketotic hyperglycenemia, a rare and terminal genetic disorder that causes the body…
The 2022 SpaRetailer Panel
David Townley grew up in Little Rock, Arkansas, and worked at the original Townley Pool & Spa store founded by…