A Guide For Everything You Don’t Want to Miss in Las Vegas

SpaRetailer has compiled the best events, seminars and booths for hot tub professionals to visit at the PSP Expo in Las Vegas.

Expo Hall

Monday. Nov. 13: 10:30 a.m. – 5:00 p.m.

Tuesday, Nov. 14: 10:30 a.m. – 5:00 p.m.

Wednesday, Nov. 15: 10:30 a.m. – 2:30 p.m.


Sunday, November 12

PHTA Awards of Excellence

5–7 p.m.

Honor the winners of the 2023 PHTA International Awards of Excellence, PHTA Superlative Awards, Dr. R. Neil Lowry Grant and Greg Garrett Scholarship Award.

Read the list of winners at sparetailer.com/aoe-2023.

PHTA ANSI & Standards  40th–Anniversary Reception 

5–7 p.m.

PHTA will celebrate 40 years of ANSI standards development. Industry professionals will share videos, photos and memories from over the decades.

Monday, November 13

Keynote: “Unstoppable”

9:15–10:15 a.m.

A great way to kick–start the event. Take in an inspiring and thought–provoking keynote address from NCAA athlete Anthony Robles.


5–6 p.m.

Network with your fellow young professionals. Registration is free, but space is limited, so reserve your ticket when registering for the show.

Welcome Party Sponsored by Lyon Financial

6–8 p.m.

AYU Dayclub 

Mingle with colleagues and enjoy food, drinks and entertainment at Las Vegas hotspot AYU Dayclub at Resorts World. It’s a short walk from the convention center.

PSP in Las Vegas

Pre-Conference Education

Friday, November 10- Sunday, November 12

Certified Pool & Spa Service Technician Course

8 a.m. – 5 p.m. daily

Cost: $1,299 member / $1,799 nonmember 

Certified Hot Tub Technician Course

8 a.m. – 5 p.m. daily

Cost: $899 member / $1,399 nonmember

Conference Education

Monday, November 13

Disrupting or Prompting: Does This Affect How You Approach Business? (M06)

Tom Shay

8–9 a.m.

Leadership: Traits and Practices of Highly Effective Leaders (M01)

Tyler Rasmussen and Justin Gormley

8–9 a.m.

Customer Relations in an Everchanging World (TU06)

Jane Merritt and Mallory Bjekich

8–9 a.m.

Tuesday, November 14

How to Build Your Team (TU07)

Edgar Sanchez and Katie Wilke Junkers

8–9 a.m.

Ready to Retire? Exploring Transition Options (TU15)

Edgar Sanchez

9:15–10:15 a.m.

Retail Power Panel (TU11)

Speakers to be announced 

9:15–10:15 a.m.

Wednesday, November 15

Evaluate Your Store 360 Degrees: Deliver an Astonishing Experience at Every Touchpoint (WE13)

Anne Obarski

9:15–10:15 a.m.

Fast Friends — Quickly Bond With Your Clients to Discover What They Really Want (WE16)

Scott Cohen

9:15–10:15 a.m.

- Sponsor -

Show Floor Education

New in 2023: Retail Innovation Zone

The Retail Innovation Zone redefines the shopping experience and elevates customer service to new heights. 

Featuring unique paths of grab–and–go, service/water testing and major purchases, the Retail Innovation Zone will be a key feature on the show floor. 

All five senses will be activated as attendees explore cutting–edge ideas for the retail environment and shop for the latest products and technology in the industry.

Blossom & Lead

A Backyard Gathering is a new event at PSP/Deck Expo 2023, which aims to promote diversity across the industry.

To help advance women in the pool and hot tub industry, this experience provides education, networking and advocacy to empower its members to achieve career success and promote gender diversity. 

All women in the pool, spa, patio, decking and outdoor living industries are invited to participate.

Monday, November 13

Watershape: Dive In — Empowering Women to Elevate Their Business 

1–2 p.m.

Julie Kazdin, Lea Fredrick, Alison Felschow, Michelle Kavanaugh and Lauren Stack

Hot Tub Power Women Meet & Greet 

2:30 – 3:30 p.m.

Leslie Cunningham and Megan Kendrick

Continue the conversation after the event by visiting the SilkBalance and Marquis/Artesian/Nordic booths after the event.

Tuesday, November 14

The Pursuit of Work–Life Balance

2:30 – 3:30 p.m.

Crystal Lengua and Lisa Kennedy

Happy Hour

4–5 p.m.

Support Our Partners

Aqua Comb #8751

Aqua Creek Products #4552

Artesian Spas #5133

BioLab, Inc. / NC Brands #8349

Bullfrog Spas #7139

Clear Comfort #7136

Core Covers & Infinitree #8044

Covana Smart Covers #7844

EasyCare Products #7170

Essentials #5940

inSPAration, Inc. #6155

King Tech/ FROG Products #6944


Nordic Hot Tubs #5133

Pentair #7148

Pool & Hot Tub Alliance #6166 and #6171

RB Retail & Service #5859

SilkBalance #5039

SpaSurge #6635

Spazazz #6738

Strong Spas #7849

Superior Wellness #6147

The Spa Dragon #6772

Viking Spas #5655

Watkins Wellness #5970