·October 30, 2023··5 min read

A Guide For Everything You Don’t Want to Miss in Las Vegas

SpaRetailer has compiled the best events, seminars and booths for hot tub professionals to visit at the PSP Expo in Las Vegas.

Expo Hall

Monday. Nov. 13: 10:30 a.m. – 5:00 p.m.

Tuesday, Nov. 14: 10:30 a.m. – 5:00 p.m.

Wednesday, Nov. 15: 10:30 a.m. – 2:30 p.m.

Events

Sunday, November 12

PHTA Awards of Excellence

5–7 p.m.

Honor the winners of the 2023 PHTA International Awards of Excellence, PHTA Superlative Awards, Dr. R. Neil Lowry Grant and Greg Garrett Scholarship Award.

Read the list of winners at sparetailer.com/aoe-2023.

PHTA ANSI & Standards 40th–Anniversary Reception

5–7 p.m.

PHTA will celebrate 40 years of ANSI standards development. Industry professionals will share videos, photos and memories from over the decades.

Monday, November 13

Keynote: “Unstoppable”

9:15–10:15 a.m.

A great way to kick–start the event. Take in an inspiring and thought–provoking keynote address from NCAA athlete Anthony Robles.

PHTA WAVE

5–6 p.m.

Network with your fellow young professionals. Registration is free, but space is limited, so reserve your ticket when registering for the show.

Welcome Party Sponsored by Lyon Financial

6–8 p.m.

AYU Dayclub

Mingle with colleagues and enjoy food, drinks and entertainment at Las Vegas hotspot AYU Dayclub at Resorts World. It’s a short walk from the convention center.

Pre-Conference Education

Friday, November 10- Sunday, November 12

Certified Pool & Spa Service Technician Course

8 a.m. – 5 p.m. daily

Cost: $1,299 member / $1,799 nonmember

Certified Hot Tub Technician Course

8 a.m. – 5 p.m. daily

Cost: $899 member / $1,399 nonmember

Conference Education

Monday, November 13

Disrupting or Prompting: Does This Affect How You Approach Business? (M06)

Tom Shay

8–9 a.m.

Leadership: Traits and Practices of Highly Effective Leaders (M01)

Tyler Rasmussen and Justin Gormley

8–9 a.m.

Customer Relations in an Everchanging World (TU06)

Jane Merritt and Mallory Bjekich

8–9 a.m.

Tuesday, November 14

How to Build Your Team (TU07)

Edgar Sanchez and Katie Wilke Junkers

8–9 a.m.

Ready to Retire? Exploring Transition Options (TU15)

Edgar Sanchez

9:15–10:15 a.m.

Retail Power Panel (TU11)

Speakers to be announced

9:15–10:15 a.m.

Wednesday, November 15

Evaluate Your Store 360 Degrees: Deliver an Astonishing Experience at Every Touchpoint (WE13)

Anne Obarski

9:15–10:15 a.m.

Fast Friends — Quickly Bond With Your Clients to Discover What They Really Want (WE16)

Scott Cohen

9:15–10:15 a.m.

Show Floor Education

New in 2023: Retail Innovation Zone

The Retail Innovation Zone redefines the shopping experience and elevates customer service to new heights.

Featuring unique paths of grab–and–go, service/water testing and major purchases, the Retail Innovation Zone will be a key feature on the show floor.

All five senses will be activated as attendees explore cutting–edge ideas for the retail environment and shop for the latest products and technology in the industry.

Blossom & Lead

A Backyard Gathering is a new event at PSP/Deck Expo 2023, which aims to promote diversity across the industry.

To help advance women in the pool and hot tub industry, this experience provides education, networking and advocacy to empower its members to achieve career success and promote gender diversity.

All women in the pool, spa, patio, decking and outdoor living industries are invited to participate.

Monday, November 13