The Hidden Power of Leadership Language
The secret to influencing the people we lead isn’t changing them; it’s changing the way we think, speak and communicate as leaders.
Building Your Support System
It may be scaling your business, navigating market uncertainties or being thrust into a leadership role.
Whatever the catalyst, many spa retailers eventually realize they can’t — and shouldn’t — do everything alone. At that point, they begin exploring coaches, peer groups or professional communities that offer the experience, perspective and accountability for personal and professional growth.
Hot Tub Superstore
In just a few short years, Hot Tub Superstore has grown from a single-location venture in Reno, Nevada, to a burgeoning multistate retailer with a bold vision for expansion.
Leisuretime Warehouse Names Teddy Dellas as President and COO
Leisuretime Warehouse, a provider of pool and spa products and services in the Midwest, announced the appointment of Teddy Dellas as president and chief operating officer, effective Jan. 1.
Save the Day
In today’s world of online reviews and social media, customers are quick to share their experiences with a company. Unfortunately, this feedback isn’t always positive. Although it may not be an easy task, learning how to deal with unsatisfied customers is an essential part of running a successful business.
Fluidra North America Names Jon Viner as President
Fluidra North America, a leading global manufacturer of pool and wellness products, announced Jon Viner, formerly executive vice president of commercial, spa and specialty at Fluidra, as its new president.
Mirror, Mirror On The Wall, Whose Training Does It All?
Finding good talent is a challenge, but it’s not hard to retain if you foster a training-oriented culture at every level and share the rewards.
Superior Wellness’ Rob Carlin Named a Top 50 Most Ambitious Business Leader
Rob Carlin, managing director of U.K.-based Superior Wellness, has been named one of The LDC Top 50 Most Ambitious Business Leaders for 2023.
Beyond The Horizon
I love talking to Business Owners and have spent most of my career doing that nearly every day.
Looking Inward
We had been driving in peaceful silence for the last 20 minutes, watching the snow fall on the surrounding mountains. My husband was the first to break the quiet.
Episode #50, The PHTA’s Strategic Action Plan, with Sabeena Hickman
When Sabeena Hickman joined the newly formed PHTA in the fall of 2019, she thought she knew what her biggest…
The Power of Acknowledgement
When my husband and I first started dating, we would constantly give each other compliments. It seemed like we couldn’t…