Episode #139 Finding Balance in Water Care with Susan McPhie
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager…
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager…
The hot tub industry thrives on problem-solvers, innovators and community-builders — and nowhere is that more evident than in this year’s Power Women. From family legacies to surprising pivots, they share a common thread: a commitment to people. Their stories reflect resilience, reinvention and the belief that there is room for anyone willing to learn, grow and lead with integrity.
It may be scaling your business, navigating market uncertainties or being thrust into a leadership role.
Whatever the catalyst, many spa retailers eventually realize they can’t — and shouldn’t — do everything alone. At that point, they begin exploring coaches, peer groups or professional communities that offer the experience, perspective and accountability for personal and professional growth.
Susan McPhie, Vice president of business development and general manager, SilkBalance
Weeks into his second term, President Donald Trump has announced and enacted a variety of tariffs on key U.S. trading partners. The original tariffs — 25% on goods from Canada and Mexico and an additional 10% on imports from China — have been delayed or modified, creating more uncertainty for the hot tub industry.
SpaRetailer has compiled the best events, seminars and booths for hot tub professionals to visit at the PSP Expo.
Family businesses are economic pillars, but the death of a key family member can profoundly affect both the company and the family.
The global pandemic has placed a glaring spotlight on the importance of zapping viruses with extra sanitizing. While sanitizing questions…
At the 2019 International Pool | Spa | Patio Expo, SilkBalance held an awards ceremony to honor the company’s top…
Photography by Studio Macleod Owners: Kelly and Shirley KingBozeman, Butte and Helena, MontanaMountainHotTub.comFacebookInstagramTwitterHot Tubs: Hot Spring Spas and Freeflow SpasSwim…
David Wood says chemical sales for water care is a huge problem in the hot tub industry — one that…
SilkBalance turns 10 this year and is celebrating by launching a new product that was four years in the making….