The Sales Postmortem
In the spa industry, not every “almost” becomes a sale.
You thought you had the customer. The conversations were strong. The rapport was there. And then, … silence. Or worse, they bought from someone else.
What has been your most reliable technique for getting high-quality leads?
SpaRetailer Insiders: What has been your most reliable technique for getting high-quality leads?
What’s the biggest advantage or challenge you see in taking on the sauna category?
When I attend trade shows as a buyer, I focus on being strategic with my time and decisions to make sure I bring back real value for the business:
Meet the 2026 SpaRetailer Insiders
Meet the 2026 SpaRetailer Insiders
The Hot Tub Hustle
Want to host buzzworthy events that get your hot tub customers bubbling with excitement? Great sales events don’t just happen — they’re planned. From special partnerships to high-energy expos, we’ll break down how to generate buzz, engage your community and make your next hot tub event a standout success.
Hot Tub Pricing Heats Up
At the start of 2020, economy experts were focusing on ‘supply shocks’ — disruptions to the availability of goods sourced…
Meet the 2020 SR Panel
David Isaacs Owner, Isaacs Pools & Spas; Bullfrog Spas of Tri-Cities Johnson City, Tennessee David Isaacs grew up in the…
New Location Propels Dealer into Top Ten
Spas and More in St. Louis had always been a top dealer for Master Spas, but it just couldn’t quite…