2025 Retail Stars
Celebrating the retailers whose vision, hard work and customer focus keep the hot tub industry shining


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Since swim spas are over a decade old, the industry should be getting close to that first round of discarded…
Owner: Ted DellasWickliffe, OhioLeisureTimeWarehouse.comFacebookInstagramHot Tubs: Master SpasSwim Spas: Master SpasChemicals: LeisureTime Warehouse (by N. Jonas)Accessories: Confer Plastics Ted Dellas started…
Tracy Hall’s sales career began in the publishing industry, but a ski accident and back surgery altered her course. Not…
It may be scaling your business, navigating market uncertainties or being thrust into a leadership role.
Whatever the catalyst, many spa retailers eventually realize they can’t — and shouldn’t — do everything alone. At that point, they begin exploring coaches, peer groups or professional communities that offer the experience, perspective and accountability for personal and professional growth.
Veteran StoresOwner: Christian StaplesSalt Lake City and Park City, UT “I started out just servicing hot tubs while I was…
Sauna sales are up like never before, with roughly 1.5 million U.S. households now owning saunas and adoption growing at about 5% annually as more consumers invest in at-home wellness. Residential saunas accounted for nearly 60% of market share in 2024, and North American sauna revenue topped $255 million in the same year, according to industry research.