Caldera Spas: Freshwater and New
Caldera introduces Freshwater Salt System Watkins Wellness learned a lot from the launch of the ACE Saltwater Sanitizing System in…
Chris Robinson Retires
In 2007, Chris Robinson was profiled in the first issue of SpaRetailer. At that time, he had already worked 20…
Train to Maintain
Your employees should be trained in the art of keeping your store in top shape. Clutter, dust and stains visually…
Alleviating First-Day Jitters
Onboarding new employees can be nerve-wracking, but with a bit of pre-planning you can take many stumbling blocks out of…
Your Overlooked Department
Coming off the holiday brain fog, I find myself training a new hire. After a long search for some-one to…
Always More to Do
Photography by Garrett Costanzo The combo company of Utah Landscaping and Form Pools in Herriman, Utah, was already slammed. “We…
Selling Staff on Selling Backyard Products
Working in sales can be lucrative, especially for those who naturally relate well to others. As a salesperson, a paycheck…
Hot Tub Serum: A Lifetime Jet Warranty
“Most jets fail because of water chemistry,” Henderson says. “That’s either caused by low pH conditions, which results in too…
Endless Pools: If You Build It, They Will Swim
Mr. Smith wants a hot tub and swim spa rolled into one unit, but his price range is a little…
SR Panel: Freight
Doug RobinsonOwner, Virginia LeisureChesapeake, Virginia Prices are going up quickly. I sell four manufacturers’ hot tubs, and two of…
How Long Can Your Company Survive Without Income?
If you listen to Dave Ramsey, you know his initial step toward personal financial freedom is the creation of an…
We’ve got big news (again)
The Pool | Spa | Patio Expo always looms large for us. It marks our last issue of the year and…