Great Bay Spa & Sauna has been part of the New England hot tub industry since its earliest days.
Founded in 1976 by three college friends selling wood hot tubs off trailers at ski mountains, the company grew alongside the industry, becoming one of the region’s long-standing Sundance dealers.
In the spa industry, a strong sales process isn’t optional — it’s everything. What happens before the final payment makes or breaks the sale. Retailers who actively listen, ask thoughtful questions and exceed delivery expectations will earn the sale while building a flourishing reputation.
In this episode of The SpaRetailer Podcast, Jamie Burson, the owner of Great Bay Spa and Sauna in New England,…
When Jessica Steneri was first recommended for a service coordinator role at Great Bay Spa & Sauna in 2012, she wasn’t entirely sure the hot tub industry was for her. “Honestly, I wasn’t that interested in it,” Steneri says. “But I said, ‘What’s the worst that can happen?’ Here I am, 13 years later.” Since then, Steneri has worn many hats at Great Bay, gaining experience across the business but focusing her energy on sales and leadership roles.
Want to host buzzworthy events that get your hot tub customers bubbling with excitement? Great sales events don’t just happen — they’re planned. From special partnerships to high-energy expos, we’ll break down how to generate buzz, engage your community and make your next hot tub event a standout success.
Automation has become an integral part of our lives, yet its full potential in marketing is still emerging.
Portsmouth, New Hampshire-based Great Bay Spa & Sauna is one company that’s on the leading edge of e-commerce, thanks to its website at greatbayspas.com.