The old vision of a homeowner’s backyard retreat included an expansive lawn and elaborate entertaining spaces. Today, many seek a personal retreat that allows them to focus on their health and wellness goals — without giving up a space that feels luxurious. And, increasingly, “luxury” is being redefined to mean ease of ownership.
Rising costs. Tightening margins. Quieter showrooms.
Retailers’ instincts may tell them to chase more customers, but examining business operations can reveal a more immediate opportunity: increasing revenue from existing customers.
In this episode of The SpaRetailer Podcast, host Megan Kendrick interviews Susan McPhie, VP of Business Development and General Manager…
For many hot tub owners, cleaning filters feels frustrating, time-consuming and easy to put off. The task is not high on their weekend to-do list. Some buyers even tune out during the sales pitch — hearing only “low maintenance … every three months” — and assume if a filter looks clean, it is.
In this episode of The SpaRetailer Podcast, host Megan Kendrick speaks with Jerome Landry, a product manager at Gecko Alliance….
In this episode, guests Larry Ovalle, vice president of innovation and technology, and Erica Moir, senior vice president of design,…
For hot tub owners, one of the most consistent pain points is water care, but the Jacuzzi True Water system aims to ease that burden.
One of the biggest complaints spa retailers get from clients is that their water is cloudy. And the most common cause of cloudy water is dirty filters. As such, it’s important to explain the virtues of filter care to customers.
Watkins Wellness has been pursuing innovation in the world of hot tubs since its first product in 1977.
What is your most successful sales event? Follow along as our insider shares their stories, strategies, and lessons learned in the business.
On many consumer Facebook groups about hot tubs, a good portion of the questions and information being exchanged pertain to…
If there’s one activity as important as sanitizing a hot tub, it’s water testing. While it’s ideal for hot tub…