What is your most successful sales event?
What is your most successful sales event? Follow along as our insider shares their stories, strategies, and lessons learned in the business.
If money were no object, what is your perfect hot tub store wish list?
Building the perfect store wish list – If you could build the perfect store, what would it include?
What software do you use to keep your service department running smoothly?
What software do you use to keep your service department running smoothly?
Collecting and Remitting Sales Tax Can Get Complicated, but Not When Using the Right Systems
Have a question for our panel? Email us at editorial@kendrickcontent.com. DesRochers Backyard Pools and Spas has had two sales tax…
What’s your lead follow-up process?
Our lead process is fairly simple. We collect leads from several platforms, including website forms, emails, Facebook and our suppliers…
Meet the 2023 SpaRetailer Insiders
Have a question for our panel? Email us at editorial@kendrickcontent.com. Dana Hyde When it was time for Dana to go…
Panelists on how they find the best job candidates
Have a question for our panel? Email us at editorial@kendrickcontent.com. We find our candidates while they are currently working at…
COVID trends that are here to stay
“One short-lived, COVID-induced change I saw was customers willing to give up on quality and choices for whichever hot tub could be delivered the fastest.”
What it takes to manage an online store
[Our company] had an e-commerce site prior to the pandemic, and then re-launched a new e-commerce site post pandemic. Originally,…
Pandemic Sales Numbers
We’ve been trying to quantify what the 2020-21 hot tub sales boom looked like for individual retailers. We will continue…
Three tales of online pricing
We try and give our customers [pricing] information as soon as they request it. We do put some pricing information…
The 2022 SpaRetailer Panel
David Townley grew up in Little Rock, Arkansas, and worked at the original Townley Pool & Spa store founded by…