Telling Stories
Spa retailers have embraced the stories option on social media to promote their products and services, and are finding that…
A Virtual Advantage
If conducting virtual troubleshooting diagnostics and appointments were not part of a hot tub dealer’s customer service pre-COVID, many dealers…
Quiet on the Home Front
If you open this issue of SpaRetailer to the back, you might notice our news section is a little light….
You’re Gonna Make it After All
Phoebe Briley didn’t grow up thinking she’d sell hot tubs. But after 15 years of selling them for someone else,…
Hot Tub Pricing Heats Up
At the start of 2020, economy experts were focusing on ‘supply shocks’ — disruptions to the availability of goods sourced…
Virtual Connections
By now, it’s likely your business has taken advantage of the many opportunities to sell hot tubs digitally. Luckily, there…
Do You Offer BOPIS?
Buying online and picking up in store presents shoppers with an attractive idea: Taking advantage of the convenience of online…
Welcome to Wellness
The hot tub industry often looks to cars to find inspiration for hot tub design. That shouldn’t be too hard…
The Sales of Yesteryear
At Oregon Hot Tub, we have traditionally run promotions for the benefit of our sales team. A $500 or…
Stretched Thin
I’m writing this one partly to myself. I think we all expected there to be a slowdown by this point,…
Northern Hot Tubs: Online Showroom
Selling hot tubs online is not exactly a cutting-edge concept. Manufacturers have tested the direct-to-consumer, drop-ship model for years, while…
Spazazz: CBD Hydrotherapy
A line of aromatherapy crystals infused with CBD oil has appeared in hot tub showrooms over the past year, and…