For many spa owners, cleaning filters is an occasional chore that is often procrastinated until there’s an issue with cloudy water or a spa that’s mysteriously not heating. But for spa professionals, filters are foundational to a hot tub’s performance and longevity.
If you don’t respond to a customer inquiry within five minutes, you’ll likely lose the sale.
“[Retailers] are leaving money on the table if they neglect it,” says Cole Taylor, owner of Southern Leisure Spas and Patio in Flower Mound, Texas.
Watkins Wellness has been perfecting its saltwater sanitization system since it introduced ACE Saltwater in 2010. In 2019, the company launched a reimagined saltwater system under the FreshWater brand and has been building on its capabilities since.
A hot tub offers more than just recreation — it’s a personal oasis for relaxation and escape. While some retailers prioritize technical specs — number of jets, jet speed, seating capacity — many have shifted their focus to selling the overall experience.
In October 2014, David Baker made a bold move, transitioning from a successful nine-year career in UPS operations management to join Georgia Spa Company.
The Hot Tub Store in Northern California has long been known for more than just its luxurious hot tubs.
In the heart of northern California, The Hot Tub Store is celebrating its 50th anniversary in 2023.
When Sky Matula opened The Hot Tub Store’s sixth showroom in Santa Rosa, California, he knew he wanted to do something different.
Dan Friedman delves into the 50-year history of The Hot Tub Store and the hot tub industry in Northern California.
Racial and gender diversity in the workplace has been a priority for business owners in recent years and for good reason. A variety of perspectives and backgrounds stimulates innovative thinking and problem-solving; diverse workforces also tend to attract a wider and more varied customer base.
Hot tubs have been flying out showroom doors at record-breaking speed. In fact, they’re often sold before they even arrive…
“While hot tub sales are up currently, the supply chain is beginning to have issues. Massive lead times will likely…